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Resume for Cecil Jerome Lauderdale
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Cecil Jerome Lauderdale
Address Not Published Online
Waco, TX 76705
cell: Cell Not Published Online elemental_jazz AT hotmail DOT com
OBJECTIVE
- I am an individual well-versed in the hotel industry, having worked for the world largest hotel chain, as well as the most diverse. I excel at customer service and strive to learn new ways to please every customer I interact with. I approach challenges with a lot of gusto, and have no problem working outside of my comfort zone. I would like a position where I can continue to learn, and have no ceiling for improvement.
SKILLS
- Microsoft Office
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Windows 95-Vista
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Mac OSX
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Internet Explorer
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Mozilla
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Profit Manager
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Night Vision
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Check-Inn
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Mitel SX-50 Switchboard
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10-key adding machine
| EXPERIENCE |
Econo Lodge Inn & Suites, Waco, TX Guest Services Manager, January, 2009 to Present
- Ran day to day operations of the hotel, including but not
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limited to: credit card batching, on-line survey system, and
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travel agent invoices. Hired, scheduled, and trained front
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desk staff as well as handled all guest satisfactions
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issues. Also, ran detailed night audit as well as went over
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all night audit packs done every day.
| | | Best Western Inn of Nacogdoches, Nacogdoches, TX Front Desk Staff, July, 2008 to December, 2008
- I checked guests in and out as well as handled basic
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reservations. Also handled minor guest satisfaction issues,
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and did light desk and lobby cleaning.
| | | Best Western Northpark Inn, Nacogdoches, TX Front Desk Staff, July, 2006 to August, 2007
- Very basic front desk duties involved checking guests in and
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out, making and canceling reservations, and doing basic
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night audit. Also, set up morning breakfast and handled
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nighttime guest satisfaction issues.
| | | | EDUCATION |
La Vega High School, Bellmead, TX
High School Diploma, May, 2002
- Marching Band - 4 years
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Varsity Football - 2 years
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Junior Varsity Baseball - 3 years
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Varsity Soccer - 1 year
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UIL Journalism - 1 year
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Gained extensive leadership skills through final two years of marching band as head drum major. Guided marching band to first Division I rating in 15 years and first consecutive Division I ratings in school history.
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