Cecil Jerome Lauderdale
Address Not Published Online
Waco, TX 76705
| Cell: Cell Not Published Online
cjlauderdale AT gmail DOT com |
Objective
- I am an individual well-versed in the hotel industry, having worked for the world largest hotel chain, as well as the most diverse. I excel at customer service and strive to learn new ways to please every customer I interact with. I approach challenges with a lot of gusto, and have no problem working outside of my comfort zone. I would like a position where I can continue to learn, and have no ceiling for improvement.
Skills
- Microsoft Office
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Windows 95-Vista
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Mac OSX
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Internet Explorer
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Mozilla
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Profit Manager
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Night Vision
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Check-Inn
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Mitel SX-50 Switchboard
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10-key adding machine
| | Experience |
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| Econo Lodge Inn & Suites, Waco, TX, Guest Services Representative, January, 2009 to Present | - Ran day to day operations of the hotel, including but not limited to: credit card batching, on-line survey system, and travel agent invoices. Hired, scheduled, and trained front desk staff as well as handled all guest satisfactions issues. Also, ran detailed night audit as well as went over all night audit packs done every day.
| | | | Best Western Inn of Nacogdoches, Nacogdoches, TX, Front Desk Staff, July, 2008 to December, 2008 | - I checked guests in and out as well as handled basic reservations. Also handled minor guest satisfaction issues, and did light desk and lobby cleaning.
| | | | Best Western Northpark Inn, Nacogdoches, TX, Front Desk Staff, July, 2006 to August, 2007 | - Very basic front desk duties involved checking guests in and out, making and canceling reservations, and doing basic night audit. Also, set up morning breakfast and handled nighttime guest satisfaction issues.
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| | Education |
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| La Vega High School, Bellmead, TX, High School Diploma, May, 2002 | - Marching Band - 4 years
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Varsity Football - 2 years
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Junior Varsity Baseball - 3 years
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Varsity Soccer - 1 year
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UIL Journalism - 1 year
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Gained extensive leadership skills through final two years of marching band as head drum major. Guided marching band to first Division I rating in 15 years and first consecutive Division I ratings in school history.
| | | | Blinn College, Brenham, TX, | - Junior college where I majored in music education. Two years of all major ensembles, including:
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marching band
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jazz band
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symphonic band
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| | | | Stephen F. Austin, Nacogdoches, TX, | - Majored in music education before changing to Psychology. Active in numerous ensembles including:
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Lumberjack Marching Band
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Roarin' Buzzsaws Basketball Band
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Swingin' Axes and Swingin' Aces jazz bands
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University Band
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Brother of Kappa Kappa Psi, National Honorary Fraternity for College Bandmembers
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